Outlook 2010 Recurring Tasks somehow reset back to date created

Posted on 2012-08-22
Medium Priority
Last Modified: 2012-11-27
We have Exchange 2010 (latest rollup) and MS Office Standard 2010.

Recently I swapped out a computer for this woman and her tasks that she had created years ago all showed that they were not complete and had a date of two years previous.

When she would mark them as complete they showed the next date they would be due. But then after about 10 minutes, the tasks reverted back to the original date they were created again and complained they were not complete (colored red).

She thought that was strange so she deleted all the tasks and re-created each one of them anew and the new ones are doing the same.

This is what happens:
1. Marks task as complete
2. Goes on to work or has even stepped away from her desk and let it sit.
3. within 10 minutes the task "forgets" it was completed and shows up red again and has the original due date.

I have tried having her do the following:

Run: Outlook /cleanreminders
Run: Outlook /resetfolders

I don't know what else to have her do. Any suggestions?
Question by:cmaohio
  • 2

Accepted Solution

cmaohio earned 0 total points
ID: 38341908
The answer is that the tasks were syncing with her Android Phone and they were getting reset everytime it synced.

Author Closing Comment

ID: 38341911
I found the answer on the MS Support Forums

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