• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1163
  • Last Modified:

Trust Relationship Failed on Win 7 Client

I am running Windows Server 2003 with Windows 7 clients.  All of the users are setup as restricted users.  A while back, I had to do a system restore to one of the client machines.  Upon doing the system restore, I unjoined and rejoined the client PC to the domain to prevent any trust relationship problems.  The user has had no problems to date logging into her PC.

Today, she asked me to install some additional fonts on her PC for a project she is working on. When copying over the fonts, I was prompted to enter an Administrators user credentials.  I typed in my username and password and received a Trust Relationship Failed with the Workstation error message and my credentials were not accepted.  

At this point, I cannot even go into the System Properties of the PC to unjoin and rejoin the domain because it will not accept my admin credentials.  Also, if I unplug the network cable then I receive an error stating that no server is available to authenticate my username / password.  

What I find strange is that the user can log in and out of the PC with her credentials without any problems with or without the network cable being plugged in.

Any thoughts?
2 Solutions
First of all, I would double-check that the local workstation time & time zone are set properly.  That can cause domain trust relationship issues.

If the time is set properly, I would login with a local admin account, remove the machine from the domain, delete the Active Directory object, recreate the AD object within the proper OU, and add the machine back to the domain.
Run5k has the right steps.

Just as an aside whenever you unjoin and rejoin computer accounts you should either recreate the computer account or simply go into active directory after you unjoined, right click the computer account, and choose reset, then join the computer back.

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now