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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1468
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Delivery has failed to these recipients or distribution lists

I have a user who had an assistent and everytime when she used to get a calender request it would go to her assistent as well. Now she does not have her assistent and deleted her email as well (assistants's) and everytime the user gets a meeting request then she gets a bounce back email from Exchange saying following below"

"Delivery has failed to these recipients or distribution lists:


The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator."

What should i do? where do i remove this user from the main users outlook?

  • 2
1 Solution

Simplest solution, create a new profile for the user in question. Alternatively take a look at the following link: http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/7aac7436-1d48-494b-82fd-34fae6025dad/
The users mailbox still knows about the DELEGATE rule (Sonia) . It cannot be removed since it cannot be seen (deleted mailbox). The fix is easy.

ADD a new delegate (anyone will do)
SAVE that setting - to overwrite the old ruleset
REMOVE that new delegate
SAVE again.

This updates the Delegate rules and effectively removes the "ghost" from your ruleset.
A profile re-build will not do anything, as the delegate rules live on the mailbox.
Jon BrelieSystem ArchitectCommented:
I second Postmaster's solution.

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