Outlook 2010 clients can't connect to Exchange 2010 server during initial Outlook profile setup
Posted on 2012-08-22
Outlook 2010 clients can't connect to Exchange 2010 server during initial Outlook profile setup.
I run the Outlook 2010 profile setup wizard and the Outlook 2010 clients are unable to connect to the Exchange 2010 Service Pack 2 server using auto configuration.
I have checked and the operating systems that contain Outlook 2010 are able to ping the Server 2008 R2 server that is running Exchange 2010.
The Server 2008 R2 Hyper-V guest server running Exchange 2010 is also able to ping the client operating systems that are running Outlook 2010.
Furthermore, all client computers and servers are members of the same Server 2008 R2 Active Directory domain.
What needs to be done to fix this issue so that the Outlook 2010 computers will be able to connect to the Exchange 2010 server and perform the initial setup?