asked on

Symantec Messaging Gateway

The sender is well-known. When sender sent zip file with encryption password.
My user will receive below message.
So everytime I have to release it from gateway server.
Please advice!

Some parts of this message were removed because they violated your mail server's policies.

logo.gif was removed from the message because it violates your mail server's policy.
image001.gif was removed from the message because it violates your mail server's policy.
Delivered Letter - xxx.zip was removed from the message because it violates your mail server's policy.

Parts of your message have been stripped because they were considered suspect.

mrfixit22

It assumes that such a file can be a zip bomb and should not be
allowed to deplete system resources. Action is taken on the file only because of
its size, not because of any indication that it contains a virus or other violation. The two files were inside the ZIP file and were remove buy policy rule. Everything inside a ZIP is assumed to a virus.
The other violation was the encryption password all of these by policy are assumed to a virus.
Here is link to explain what you can di and what you can't do.
http://www.symantec.com/business/support/index?page=content&id=DOC3741

Phiwi Moyo

I think you have a rule that strips images.
rules.png

timleung

ASKER

Then how can I not doing this action?

ASKER CERTIFIED SOLUTION

Phiwi Moyo

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timleung

ASKER

I disabled the rule and work fine now.