• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1246
  • Last Modified:

In Sharepoint 2010, nothing happens when I click "Add a Webpart" on a webpart page.

I am trying to add a webpart to a page. When I click "Add a Webpart" nothing happens expect I see "javascript:" in the status bar.

In troubleshooting I have made the following observations:
I am able to edit and delete existing webparts on the page. Only "add a webpart" is broken.

My collegues at work have no issues with adding webparts.

I am able to add webparts in the dev environment so the problem is only in production.

I get the same issue using Chrome, Firefox, and IE8.

I tried clearning my cache and deleting all my temp files but the issue is still there.

Does anyone have any ideas on what could be causing this and how I can fix it?
1 Solution
Rainer JeschorCommented:
could you e.g. use Firefox with FireBug addon and watch the console for any errors that may occur?
Any popup blocker or security settings active?
Just my 2ct
MikelHensleyAuthor Commented:
I am still having this issue in IE8, though in Firefox and Chrome I have observed that I can add webparts. I still do not see any js errors in IE8, and I am able to to everything there except for add webparts (I can edit, delete, close, etc). Is there a particular piece of javascript that opens the menu to add webparts that might not be working properly in IE8?

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now