vulture71
asked on
Adobe memory issue
I have a user whom keeps on receving memory error issues when attempting to open any adobe reader documents. We've tried opening up different documents within adobe and the issue continues.
Any ideas on why/how to fix issue? We've ran the updates and everything seems to be up to date.
This is on a Windows XP Pro SP3 machine running Office 2010.
Any ideas on why/how to fix issue? We've ran the updates and everything seems to be up to date.
This is on a Windows XP Pro SP3 machine running Office 2010.
I recommend uninstalling and reinstalling Adobe Reader. Make sure you install the latest version: http://get.adobe.com/reader
If it it Adobe Reader X, then it is a known issue. I am not sure if a newer version has been released yet which repairs this issue. In the meantime, uninstall it and install an earlier version, such as 9.5:
http://get.adobe.com/reader/otherversions/
http://get.adobe.com/reader/otherversions/
ASKER
Now it seems to happen sporadic...even without having adobe open or attempting to open. I get the error 0x0... memory at 0x000.. could not be read issue.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Great! Glad it worked.