Websphere service not starting cleanly on reboot

Posted on 2012-08-23
Last Modified: 2012-09-09
Hey everyone,

We currently have a machine in our environment that's running Server 2003 with IBM websphere installed.  We recently found that when rebooting the server, the websphere services "spin" for about 30 mins and never actually start (they are set to automatic).  This ultimately requires someone to go in and cycle the service manually, at which point they come up fine.  We've looked at the WAS logs, ran procmon against Java, etc and can't come up with a cause.  

I know there A LOT of variables that can come into play here, but I was just wondering if you guys might know anything in general that might be causing this /where I can concentrate troubleshooting?

Question by:blinkme323
    LVL 41

    Expert Comment

    Does anything special have to be done to get the services started?

    Might the log files be filling the allocated space or something?

    Do you have a Deployment Manager environment?

    What kind of servers are services?
    - Deployment Manager?
    - Node agent(s)?
    - Application Server(s)?

    Author Comment

    This particular setup does not utilize DMGR, these are application services.  The services run as designed at all other times, it's just these issues at reboot that we are having problems with.
    LVL 41

    Assisted Solution

    Is it a specific (predictable) server that doesn't start at reboot, or a random one?
    Does the start hang, or fail?

    What version of WebSphere is being used?

    What's the output of versionInfo command script that is found in the AppServe\bin directory?

    Accepted Solution

    Thanks for the suggestions so far, but I finally found what the issue was.  In the websphere settings, "Support referrals to other LDAP servers " was set to "follow" instead of "ignore".  I made the change, recycled the services and rebooted without issue.
    LVL 41

    Expert Comment

    Excellent.  I'm glad to hear that you identified the issue.

    More importantly, I appreciate your sharing the solution with us!


    Author Closing Comment

    Found solution through own investigation.  All help was appreciated though.

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