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Sudden, or seemingly sporadic, difficulty sending cdo emails

Posted on 2012-08-23
Medium Priority
Last Modified: 2012-08-23
My site is having trouble sending group emails all of a sudden.  Below is an error message that I get.  Note that there is no error description.  Line 306 is the .Send line.  Anything you can tell me would be much appreciated!

Domain: domain-name
Organization: organization-name
Site User: User-Name
Role: Coach
Email: email-address[at]domain-name.com
When Occur: 8/22/2012 1:52:58 PM
Web Page: //www.webpage.com/communications/grp_email/send_email.asp
Line: 306
Column: -1
Err #:  
Com Err #: -2147220977
URL: /communications/grp_email/send_email.asp
ASP Descr:  
HTTPS: off
LOCAL_ADDR: 216.xxx.xxx.1
REMOTE_ADDR: 66.xx.xxx.114
HTTP_USER_AGENT: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0) Query STring:  
Form: asst_exists_863=y&asst_863=on&all_staff=on&staff_exists_716=y&staff_exists_580=y&staff_exists_717=y&all_contacts=on&contact_exists_1775=y&contact_exists_2539=y&contact_exists_2530=y&contact_exists_2545=y&contact_exists_2470=y&contact_exists_1920=y&contact_exists_1792=y&contact_exists_2535=y&contact_exists_2538=y&contact_exists_1408=y&contact_exists_1795=y&contact_exists_1935=y&contact_exists_2540=y&contact_exists_2468=y&contact_exists_1798=y&contact_exists_1797=y&contact_exists_2469=y&contact_exists_1799=y&contact_exists_1796=y&contact_exists_2541=y&contact_exists_1416=y&contact_exists_2536=y&contact_exists_2544=y&contact_exists_1419=y&contact_exists_1409=y&contact_exists_1818=y&contact_exists_1648=y&contact_exists_1926=y&contact_exists_2537=y&contact_exists_1410=y&all_parts=on&part_exists_32406=y&part_exists_36794=y&part_exists_32951=y&part_exists_32417=y&part_exists_36935=y&part_exists_36795=y&part_exists_32615=y&part_exists_36793=y&part_exists_25329=y&part_exists_253

**Question body edited to excluded company specific information**-JARmod101
Question by:Bob Schneider
LVL 54

Accepted Solution

Scott Fell,  EE MVE earned 2000 total points
ID: 38325988
First, I would request attention and ask for your smtp server to be removed from here.

Next, if you are on shared hosting, check with your host what their limits are for bulk email.  They may have you throttled or blocked.  Most shared hosts do not allow sending out bulk/automated email.  Those that do, require some type of limit such as 100 per hour.  

But from your code, it is hard to see what is happening.  I would just put in on error resume next.  Then after each send, update a table in your db with the email and time stamp it was sent. Remember this is attempted to send.  You could be throttled or blocked.  Depending on how you are blocked, you could be receiving that error.

Author Closing Comment

by:Bob Schneider
ID: 38326075
Thank you very much!

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