Exchange 2010 Management Console on remote server

Posted on 2012-08-23
Last Modified: 2012-08-24
I have installed the Exchange 2010 Management Console on my Backup Exec server. When I open EMC, a connection cannot be made because of a version conflict. Specifically, "unable to connect to version 14.2.309.2 server using version 14.1.421.0 due to potential compatibility problems. To resolve this issue please remove the sub-node from the console tree and re-add it specifyng a server with a matching version."

Apparently, EMC must be installed and able to connect to the DAG for Backup Exec 2010 R3 to backup and restore the databases. I'm hunting the answer to this problem first and then find an answer for the Backup Exec error "Snapshot provider error (0xE0008516): Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed.".

Clearly my backup server has a lesser version of EMC but can't seem to find an upgrade to this version in order to conenct to the DAG and successfully backup 4 databases from 2 servers.

Any ideas or suggestions for either problem ?

Question by:enorman1
    LVL 19

    Assisted Solution

    Download exchange 2010 sp2 and install only EMC and check.
    LVL 4

    Expert Comment

    Have you looked for the latest Exchange download from TechNet, uninstalled the existing EMC and installed the new EMC from that download?  That should be the most up to date.
    LVL 23

    Assisted Solution

    by:Stelian Stan
    It seems that you are running "Update Rollup 3 for Exchange Server 2010 Service Pack 2" on the server and you try to connect with "Exchange Server 2010 SP1" management tools.

    You need to uninstall the tools from that server, download and install Exchange 2010 Sp2 ( and apply Update Rollup 3 for Exchange Server 2010 Service Pack 2 ( Install just the management tools.

    Author Comment

    The SP2 install of the tools worked like a champ. Thanks.

    Do you have any insight about Backup Exec kicking out the following message when trying to back up the databases ?

    Job ended: Thursday, August 23, 2012 at 4:52:13 PM
    Completed status: Failed
    Final error: 0xe0008516 - Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed.
    Final error category: System Errors

    For additional information regarding this error refer to link V-79-57344-34070


    Backup- SErVER- AOFO: Initialization failure on: "Microsoft Information Store". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

    Snapshot provider error (0xE0008516): Resources specified for snapshot do not have any valid data on them. Check if files were deleted or renamed.

    Check the Windows Event Viewer for details.
    LVL 33

    Accepted Solution

    You're Exchange writers aren't in good state, they'll need to be recycled - this needs server reboot


    if this doesn't solve your issue - please open up a new thread.


    Author Closing Comment

    As always, your knowledge, experience, and expertise have again proven VERY helpful in determining problems and providing solutions. This site and it's experts are invaluable to me. Thanks !!!

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