• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 422
  • Last Modified:

Internet disconnects exactly every 4 minutes.

Dear Experts,

I have a desktop that is wired to Netgear WNDR3400v2.
All other wireless devices seem to perform fine, but this desktop disconnects exactly every 4 minutes.
After disconnect, it reconnects immediately, so I did not realize it until I started to download files.
I am running Windows 7 Home Premium, I cleaned up temp file folder as well as Prefetch folder, and scanned for malwares using Malwarebytes and SpyHunter.  It had some Trojans, but nothing awful, and I was able to remove them.

I also looked into Power settings, to make sure nothing goes into sleep or hybernate.

What bothers me is that it is precisely every 4 minutes.  What could be the cause of it?
Please advise.  Thank you.
0
yballan
Asked:
yballan
1 Solution
 
milsystemsCommented:
There's a lot that *could* be going on here, but your situation reminded me of something we dealt with a little while back.  How does the PC get its IP address?  Is there any chance that the DHCP lease is that short?  4 minutes seems impossibly short, but you never know.  

The good news is that you can rule this in or out really quickly. An ipconfig /all will give you the DHCP server and the lease expiration length (assuming you're not statically addressed).

it's a start, anyway!  Hope this helps.
0
 
yballanAuthor Commented:
Thank you, milsystems,

I will go on site and test out your theory, but it makes a lot of sense.
I will report back to you as soon as I get results!!!
0
 
epichero22Commented:
I would uninstall the adapter and reinstall it as that might correct any corrupt drivers / settings.  See if that solves it.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
web_trackerCommented:
You said you checked the power settings I just wanted to see if you set the wireless to maximum as in the enclosed picture.
wireless.JPG
0
 
yballanAuthor Commented:
Hi, Experts,

Sorry for the delay, I have not been able to go on site, I should be there tomorrow to perform tests that you have suggested, and I will report them back.

Thank you!!!
0
 
yballanAuthor Commented:
It was the service provider's lease connection issue.  Thank you!
0
 
milsystemsCommented:
Awesome!  I'm a little surprised that we got that on the first try, but that's great!  :-)  Glad to hear that we could help.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now