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Terminal Server 2008 - Change Display Settings for SINGLE USER. ?

I have a Server 2008 Standard Term Server in production with 15 user licenses.
All users connect to the Term Server via HP HP T5545 Thin Clients using RDP.

The server itself has no monitor connected directly to it's VGA port. It is accessed for management and administration using console session RDP from remote (WAN), and encrypted VNC Enterprise sessions inside of the LAN.

There are 2 users now who are slightly vision impaired - just poor eyesight and not blindness. So the easy answer is to adjust the DPI settings of their profiles. However, when we do this through Personalize > Adjust Font Size (DPI) > select between "Default Scale (96 DPI)" and "Large Scale (120 DPI)" it changes the setting for all users and may can no longer work effectively. Same happens if in the Personalize dialogue box you choose "Custom DPI".

Display Settings are stuck at 1280 x 800 - I imagine because there is no monitor attached and it is an on-board VGA graphics card.

So how can I change the display resolution for a single user (or 2) without affecting all of the other users who log into the Terminal Server?

(I want to add, that I sweat that I have been able to do this in the past I believe it is possible. I just don't know what I am missing this time. Is this behavior because there is no monitor on the server?)
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mojopojo
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mojopojo
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1 Solution
 
Norm DickinsonGuruCommented:
The display settings for a remote session are often controlled at the client level and can be adjusted at the thin client by the user or administrator per user.
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mojopojoAuthor Commented:
That's what I've tried - elevating the user's rights to an Admin. loosening the restrictive GPO that prevents the user from
Making configuration changes. Logging in as the user from their, or another client and making the settings change during their RDP session. And sure enough, all users' display settings will be changed. I had believed that those settings were user specific just like any other personalization.
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Norm DickinsonGuruCommented:
You can try this command from the command prompt.

See http://technet.microsoft.com/en-us/library/cc772472(WS.10).aspx

To set a custom display resolution from a command prompt
At a command prompt, use the mstsc.exe command with the following syntax, and then press ENTER.

mstsc.exe /w:<width> /h:<height>
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mojopojoAuthor Commented:
Any changes, even at the comand line, we make become global changes. All users' resolution is affected.

We conected an LCD display to the server (VGA), rebooted, and that did nothig to increase our options for screen resolution or personal display settings.

Very frustrating and disapointing. It's hard to believe that Term Server 2008 would not alow this kind of obvious personal settings adjustment for users conecting over RDP. But if this was a PC RDP (say Win XP or 7) we could adjust the DPI on the client before conecting. These HP ThinClients apear to be devoid of that option when configuring the RDP connection.
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Norm DickinsonGuruCommented:
Is there anything in the thin client setup / BIOS that addresses the issue? From looking at the specifications of that model, there should be something in the device setup to allow that kind of configuration - but it will probably be device by device, not user by user. Still, unless all of your users share the same thin client it may work. See http://h18000.www1.hp.com/products/quickspecs/13148_na/13148_na.PDF for the specs.

The 20 MB, 71 page quick setup and getting started manual is located here:
(but don't get excited - it is only 7 pages in English plus several translated repeats.)
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01575403/c01575403.pdf

The HP Device Manager 4.1 guide is located at:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01659994/c01659994.pdf
It contains steps to change the resolution of the display at page 101 (111 of 255).

Hope this helps!
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mojopojoAuthor Commented:
Thanks. I just updated the BIOS on the t5545 ThinClient and there is now an obvious path the the Control Center to adjust the screen resolution. The settings held and we set the Term Server back to 96 DPI. Everyone has the proper resolution and now, after pushing the BIOS upgrade to all clients we can control the settings individually on the HP t5545's.

Thanks for the links and the assistance.
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Norm DickinsonGuruCommented:
My pleasure! We are here to help...
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