Microsoft Office Issue

Posted on 2012-08-23
Last Modified: 2012-09-26

We are having some issues with microsoft office documents locking up even when they are not open. We are running a DFS server and all had been working fine until last week when this issue started happening randomly that some documents lock themselves up, even when no one is accessing them. When we try to open out of 10 times at least 8 times it says locked by another user and does not open. can someone provide a solution to this.


Question by:ajoyrajan
    1 Comment
    LVL 16

    Accepted Solution

    Hey a possible problem arises even if these two colleagues are not editing the file simultaneously.  DFS Replication works on a single threaded, "pull" process. As a result, synchronization tasks can easily "queue" up and create a backlog whereby changes made from one location are not replicated to the other side in an immediate manner. This time delay creates another opportunity for file version conflicts and locking.

    Need to check the method of your locking and how things are backed up and/or replicated on your servers.

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