asked on

Outlook 2010 error 0x800ccc0f

Hi experts ,

One of my client has outlook 2010 and using for very long but this morning running send /received i got error 0x800ccc0f . Attached is for you reference . I had tried

1) reconfigure outlook account
2) delete old profile and recreate new
3) create new pst file to point data to there
4) i also checked smtp setting and pop3 ( this computer working till last few hours without error)

Attached is for your reference
outlook-error.JPG

DIIRE

This can be caused by a large email. Can they log in directly through their email provider and check if there is a large email? If so get them to read the message, download any attachments, then delete it.

Otherwise you can try extending the timeout in Outlook.

Go into the settings for the mail account in Outlook > click Advanced tab > change the Server Timeouts to a longer setting.

mgzawmyomin

ASKER

Hi expert

Email size.is. 50 mb only .my server timeout setting is 10 mins already .

B.rgds

DIIRE

Do you have your own mail server or do you use email provided by ISP?

mgzawmyomin

ASKER

Hi expert

I used email is provided by ISP . i think this account may be happen on isp site. Today i going to reset user from webconsole . I will get you back in shortly

B.rgds

DIIRE

OK - will be interesting to see how that goes.

Are other users able to receive email that large. Have you tried forwarding the message to another user to see if they have the same problem.

ASKER CERTIFIED SOLUTION

mgzawmyomin

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

mgzawmyomin

ASKER

Hi

I have recreate email account form ISP .