John Achille
asked on
why does the email keep failing to deliver?
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 message size exceeds fixed maximum message size of 10485760 (Mode: normal) (state 17).
i insured that under
1.) Global Settings-> Message Delivery->Properties->tab Default & receiving size is no limit.
2.) Servers->protocols->SMTP-> Properties ->Tab Messages Limit Session/message to 25700KB
and still I cannot get a file larger than 15MB to deliver from gmail to my exchange server
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 message size exceeds fixed maximum message size of 10485760 (Mode: normal) (state 17).
i insured that under
1.) Global Settings-> Message Delivery->Properties->tab Default & receiving size is no limit.
2.) Servers->protocols->SMTP->
and still I cannot get a file larger than 15MB to deliver from gmail to my exchange server
Do you have antivirus for exchange or specialized spam software/hardware that your traffic is being intercepted?
File size in the above is 10MB which isn't too bad. It should make it thru most defaults.
File size in the above is 10MB which isn't too bad. It should make it thru most defaults.
what about mailbox message limits?
Link: http://support.microsoft.com/default.aspx?scid=kb;en-us;322679
Please confirm.
Regards
Link: http://support.microsoft.com/default.aspx?scid=kb;en-us;322679
Please confirm.
Regards
ASKER
everything is set to 25MB
Do you use a smarthost (SaaS email filtering product) for your incoming emails? If yes do they have any limits set on their portal at all?
Read the link and understand the places where all you can have the limits for incoming messages
http://www.msexchange.org/tutorials/set-size-limits-messages.html
Help us with your feedback.
Regards,
Exchange_Geek
http://www.msexchange.org/tutorials/set-size-limits-messages.html
Help us with your feedback.
Regards,
Exchange_Geek
Also, if Exchange isn't at fault - try to check what lies ahead of Exchange - router / ISA / TMG / you're ISP - anything that lies before Exchange might limit the connection to a particular size, a pretty rare instance - however plausible.
For time being we'll concentrate on checking Exchange first and other appliances second. is that ok?
Regards,
Exchange_Geek
For time being we'll concentrate on checking Exchange first and other appliances second. is that ok?
Regards,
Exchange_Geek
:-)
Hey @ExchangePandit - been long seen you around.
Regards,
Exchange_Geek
Regards,
Exchange_Geek
New contract hence a bit busy mate, but trying to contribute here whenever i can. How about you?
Regards
EP
Regards
EP
Been a bit free lately *touch wood*, so can provide more time to EE
Regards,
Exchange_Geek
Regards,
Exchange_Geek
Good for EE :-).
Regards
EP
Regards
EP
ASKER
the isp is limiting anythign above 30 mb in/out bound they also control the firewall which has the same in/out bound. logged into the 'control console to verify setting and its above 30MB.
Exchange_Geek: verified all the exchange possibilities and they are set to no limit
Exchange_Geek: verified all the exchange possibilities and they are set to no limit
ASKER
it appears to be a message size. I can deliver 10MB but not anything over that. opening a trouble tickeck w/ISP to insure they dont have restrictions I cant see in place
What about Delivery restrictions on User level, please confirm if any?
ASKER
no delivery restrictions on user level
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ASKER
its been It was the ISP thanx again Exchange-Geek
Great.
Regards,
Exchange_Geek
Regards,
Exchange_Geek
Also to note - Exchange checks the uncompressed size of the mail attachment.
Check the uncompressed sise of the email.