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Cannot remove shared printer from RDP in Server 2008

Posted on 2012-08-24
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Last Modified: 2012-09-04
Server 2008 SP2

I have a Zebra label printer that was originally shared though a USB port on a laptop. I added it to my RDP on Windows Server 2008 SP2 through that share, but now I need it off.  

When I right click and delete, it looks like it should work with no errors, but it does not delete it.
I tried 'net use ZebraR /DELETE' and received the message 'The network connection could not be found'.

How do I delete this shared printer from my RDP?
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Question by:jjwolven
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by:SSNYT
ID: 38330868
its probably saying "access denied" at the bottom of the window but youre not seeing it.  it does flash quickly and i have not seen it as well in the past.

my thought would be that the owner/creator of the printer is a different user that doesnt have the proper permissions on your server.  

i would log into the server with the local "administrator" account and try to delete it then.  you can also view the security permissions of the printer and see if that was the reason you couldnt delete.

hope this helps
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Author Comment

by:jjwolven
ID: 38330968
I am logging in as a domain administrator.
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Expert Comment

by:SSNYT
ID: 38347864
yeah, im talking about logging in as the local server administrator.

SERVER\administrator

not

DOMAIN\administrator
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Author Comment

by:jjwolven
ID: 38351104
I logged in as the local administrator and experienced the same issue; right click -> delete -> confirm deletion, then nothing happened.
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Expert Comment

by:SSNYT
ID: 38351194
have you tried to change its port and then delete?  it sounds like its trying to communicate with the printer prior to deletion....

i remember zebra also have a suite of utilities that mapped printers from the software.  have you tried removing it through the software utility?
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Accepted Solution

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jjwolven earned 0 total points
ID: 38351298
The port change didn't work, I even set it to the File port. I looked at the software utilities, and there is only an install feature with no uninstall feature.

I figured it out after trying a few more things. In the end I set it to Offline Mode, Canceled All Document, then Deleted. This worked.
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Expert Comment

by:SSNYT
ID: 38351302
fantastic, i guess i figured that step had been tried already.
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Author Closing Comment

by:jjwolven
ID: 38362894
Ended up figuring it out myself
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