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Google Apps, iPhones and ADFS ... oh my!

Howdy Experts,

My organization has just implemented SSO using ADFS for Google Apps. This is working well for all desktop users and all mobile users with Windows or Android devices. We are not, however, able to get the native mail and calendar apps on the iPhone to connect.

Any suggestions to make the native apps work with ADFS?

Thanks!

-Thorin

PaulHend

Are the apps able to connect to the ADFS server at all?

Thorin

ASKER

Not that I can tell....we used the Google Sync for IOS (http://support.google.com/mobile/bin/answer.py?hl=en&answer=138740) directions to configure the iPhones to connect to Google Apps. However, after set up we only get "incorrect password" on the iPhone. The same credentials work fine on devices.

Side note - we downloaded and installed Google Chrome to the iPhone and are able to login using ADFS inside that application only.

ASKER CERTIFIED SOLUTION

andrewpriceau

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PaulHend

I do know that if you have your calendar sync with iCloud enabled while also using the Google Exchange settings for authentication then you will have some sync issues.

I'd double check that you have no application specific passwords required for any of your accounts as well.

Please let me know what processes you have done to try to make this work, or the steps you have taken to help fix it.

Thorin

ASKER

Thanks! Yes, that is it. The devices work OK if we set them to use the old Google password. We thought that was disabled when we switched to using ADFS. We will use GAPS to sync the password.