I have an issue I would like to discuss we you guys...
We are using VGA to USB devices (http://www.epiphan.com/products/frame-grabbers/vga2usb/
) that are connected directly from the VGA side to the screen we want to record, and the other hand - the USB side to a recording PC. This VGA to USB device comes with a SW that recognizes the screen that is connected. We are using another tool called BSR (http://www.bsrsoft.com/
) to capture the opened window and record it.
Everything works great, but we face an issue that once in a while, BSR records white screen.
the recording PC does not lock itself and it is always on but we found out that only when we remote desktop into this PC it keeps on recording (no white screens) so we actually need another PC which sole purpose is to RDP the recording PC and leave it open...even if we minimize the RDP session it records white screen...
Does anyone know why this is happenings? Is there a better workaround you may know of?