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Transfer Avaya Softconsole Software from Win XP to WIN 7 x64 PC

Hi Guys,

We are using a PC in our company at present. This is the reception machine and is loaded with the software "Avaya IP Office Softconsole 2.1.7"

We are wanting to replace this machine with Win 7 x64 and would like to know how we would transfer this software and settings to the WIN 7 x64 PC?

This software is currently used by the receptionist to see incoming calls, transfer calls etc.

Also we do not have any discs, so some guidance into how to obtain this version or another latest version is also required

We do not have any external support and this is why we want your assistance in this matter. Any help will be very much appreciated.

Thanks in Advance
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manav08
Asked:
manav08
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3 Solutions
 
manav08Author Commented:
Also we do not have any discs, so some guidance into how to obtain this version or another latest version is also required
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n2fcCommented:
Latest edition is 8.0...

Available here: http://www.phonelady.com/avaya-ip-office-preferred-edition-license-r8.html

Depends on how the system is connected, best to contact an Avaya partner, probable cost around $1,000 or so...
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manav08Author Commented:
So, we must buy a license??
Is there no way to obtain the same version as before or use a reg hack method or something to transfer it across to WIN 7 x64 machine?
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n2fcCommented:
Hacks are not permitted to be discussed here...

It would be best to discuss your situation with an Avaya Partner...
They might have stale inventory that would work for you at reduced price...
You must make sure the software you are installing is compatible with x64...

An alternative solution is to run the x32 software in the Windows XP emulator which is available for free from Microsoft if the x64 OS is PRO or better...

Since you are looking for software that interfaces to particular hardware, however, this option may not provide a satisfactory (working) solution.
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manav08Author Commented:
n2fc,

The problem is our company will not be willing to spend that kind of money and hence I posted the question here.

Even if emulator method works, doing a P2V of the XP machine and moving it inside as emulator could be a challenge in itself.

I will keep looking for the Avaya Software then. If we do find it, how do I perform migration?
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John HurstBusiness Consultant (Owner)Commented:
Some people have had some success with PC Mover by Laplink.

http://www.laplink.com/pcmover/

I don't know whether you could succeed in moving a legacy 32-bit app to a Windows 7 Pro 64-bit machine. I suspect that making a virtual machine of the XP box (as suggested) may be your best hope.

... Thinkpads_User
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manav08Author Commented:
Have you used this laplink software?
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John HurstBusiness Consultant (Owner)Commented:
No. I do not like the concept. However, people in here have used it successfully.

... Thinkpads_User
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manav08Author Commented:
I have managed to get my hands on 2.1.8 which the old IT manager left behind. How do I transfer config across now as it shows blank i.e. no extension numbers etc.
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manav08Author Commented:
Did not use any of the solutions above. Awarding points for assisting us.
We managed to find an AVAYA disc lying around in server room.
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