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Best way to get rid of Trojan.Patched.Sirefef.B

I have a client that was infected by Trojan.Patched.Sirefef.B  That's the bad part, the good part is both Bitdefender and MBAM is keeping it from doing it's dirty work, BUT it is still there.  I have read different methods to get rid of it, but I wanted to ask EE which the best one to use to get rid of it for good.
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ArtG2521
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ArtG2521
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2 Solutions
 
Sudeep SharmaTechnical DesignerCommented:
Trojan.Patched.Sirefef.B also know as ZeroAcess is hard to remove but it is possible to get rid of it.

I would recommend to scan the system with the tools mentioned below and in the sequence they are mentioned and post the logs

Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.

1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller

I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference

Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html

Rogue-Killer-What-a-great-name
http://www.experts-exchange.com/A_4922.html

Stop-the-Bleeding-First-Aid-for-Malware
http://www.experts-exchange.com/A_5124.html

Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.

So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs

Sudeep
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jcimarronCommented:
ArtG2521--Ways to remove manually
http://removecomputermalware.blogspot.com/2012/07/how-to-remove-trojanpatchedsirefefb.html

http://removevirusguide.com/how-to-delete-trojan-patched-sirefef-b-virus.html
(I do not recommend you use the removal tool offered)

Note there is one difference between the two references.

It is always best to back up the Registry before making changes.
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ArtG2521Author Commented:
Thanks, I will use these methods.
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jcimarronCommented:
ArtG2521--You are welcome.
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