team viwer : screen cannot be captured at the moment teamviewer

i am getting this error when i am trying to connect to the my work office PC.

before that i have tried and connected , and  left PC idle for some time.

when i tried to connect the PC second time, this error message is comming

please advice how to resolve the issue
mac_gAdmin - Oracle Fusion Middleware suiteAsked:
Who is Participating?
 
Brad BouchardInformation Systems Security OfficerCommented:
Restart the Team Viewer service on the computer in question.
0
 
AliQahtaniCommented:
check if your office pc will not go to sleep or standby mode when you are not using it?
0
 
Brad BouchardInformation Systems Security OfficerCommented:
check if your office pc will not go to sleep or standby mode when you are not using it?

and also do this...
0
 
mac_gAdmin - Oracle Fusion Middleware suiteAuthor Commented:
it is worked after restarting --
thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.