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OUTLOOK 2007

In Outlook 2007 I am receiving some messages with text codes interspersed with the message.  This does not occur on my iPad

sample extract:
Technical and product-related support

If you have any technical or product-related inquiries, you may contact O&O Software GmbH using the following information:

Website: http://www.oo-software.com/support/
Email: support@oo-software.com
Phone: +49 (0)30 991 91 62 00
Fax: +49 (0)30 991 91 62 99
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Downloading your software
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
If you haven't done so already, you can download the latest version of your product from

http://www.oo-software.com/en/download/

If you have already downloaded and installed the software, you can activate it with the following registration information.
Start up the program and follow the instructions given to you by the registration wizard.

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
O&O Serial Number
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Important: You will receive your license information once the invoice is paid.
Please enter the serial number as instructed by the registration dialog. Take care to read the license agreement (EULA), which is presented to you during the registration.

<%KEY%>

If you have any difficulties registering, please read the following section 'O&O Registration - Tips'.

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
O&O Registration - Tips
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
If an error message is displayed when you enter the serial number, please check the following points:
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rdelb
Asked:
rdelb
  • 7
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Please check any Outlook Add-ons as i guess thats causing the issue.
Did you try to create a New Outlook Profile ?

- Rancy
0
 
rdelbAuthor Commented:
As far as I am aware there are no add-ons and no new userProfile.  Fresh install on new computer and pst file import from previous pc.  Thank you for your input
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Doe sthi happens to all emails or only for this one ?
Do you happen to see the same in OWA\Webmail ?

- Rancy
0
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
If an error message is displayed when you enter the serial number, please check the following points:

Is there something from "O&O Software GmbH"

- Rancy
0
 
rdelbAuthor Commented:
This effect was merely a sample of what I see and I copied and pasted a section of a random mime email..  In webmail I never see this effect on any emails, nor in the iPad email prog.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is the issue with only few or all users ?
What is the version of Outlook with SP ?
So is the same =3D=3D added to all email bodies ?

- Rancy
0
 
rdelbAuthor Commented:
Thanks again.  I am the only user.  SP3 service pack.  I have managed to look at a couple of emails, in webmail they are normal with graphics, in outlook they are in text with masses of formatting instructions.  However at least half of the emails will come thru AOK!
Running Windows 7 64 bit, latest updates.
Roger
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Try re-installing Outlook as could be that the application is corrupted :(
Try to see if the issue is with some format of pictures or something ?

- Rancy
0
 
rdelbAuthor Commented:
I willgive it best andput up with it!
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Thanks but its a C ... so just wanted to understand if i lacked something or something better i could have done ?
0
 
rdelbAuthor Commented:
Not easy to diagnose remotely, so I thank you for your efforts
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Thanks a lot :)
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