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Exchange 2003 and Outlook 2010 Problem

Hello Experts,

I recently moved leaving my static IP behind. I tried 2 DDNS companies (TZO & NO IP) but they couldn't maintain a connection to my corporate VPN. Finally I had my provider put in a static IP for me. I had my 'A' record modified to show new address (DNS now works fine), reconfigured Cisco Wireless router (WRVS4400N) for static IP, connected Outlook to Exchange (now shows Connected in status bar), built new Profile for Outlook and can send but not receive mail.

What did I miss? Exchange is part of SBS 2003 and has operated fine for almost 10 years.

Any help will be appreciated,

JackW9653
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JackW9653
Asked:
JackW9653
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2 Solutions
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What id your Router and MX pointing ?

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
If there is a Router it should be pointing to your Exchnage IP and allowing Email to flow on port 25 :)

- Rancy
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JackW9653Author Commented:
50.192.210.1 is my static ip
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JackW9653Author Commented:
Where should I look for that info at?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Do you have a router ?
If yes check on its configuration .... if not you need to check with your ISP as to where is your MX pointing to

Also check with Inbound and Outbound traffic from this site will help

www.exrca.com

- Rancy
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Mohammed HamadaSenior IT ConsultantCommented:
Have you created the MX record in the DNS?
Did you run test connection  on www.testexchangeconnectivity.com ?

Run the test and let us know the result
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JackW9653Author Commented:
Here are the results from the Inbound/Outbound test:


      Testing inbound SMTP mail flow for domain JackW@JDWC.net.
       ExRCA failed to test inbound SMTP mail flow.
       
      Test Steps
       
      Attempting to retrieve DNS MX records for domain JDWC.net.
       One or more MX records were successfully retrieved from DNS.
       
      Additional Details
       MX Records Host mail.JDWC.net, Preference 5
      Testing Mail Exchanger mail.JDWC.net.
       One or more SMTP tests failed for this Mail Exchanger.
       
      Test Steps
       
      Attempting to resolve the host name mail.JDWC.net in DNS.
       The host name resolved successfully.
       
      Additional Details
       IP addresses returned: 50.192.210.1
      Testing TCP port 25 on host mail.JDWC.net to ensure it's listening and open.
       The specified port is either blocked, not listening, or not producing the expected response.
        Tell me more about this issue and how to resolve it
       
      Additional Details
       A network error occurred while communicating with the remote host.

I did a netstat -aon|find ":25 " and found it was listening then I traced that Process through the tasklist and found inetinfo which I believe was whatwas supposed to be there.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
50.192.210.1 - what is this IP ?

If its correct check port 25 should be open to receive emails :)

Can you do a manual Telnet to the IP on port 25 from external and drop an email to your account ?

- Rancy
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Mohammed HamadaSenior IT ConsultantCommented:
hmmm,, it seems as usual your ISP has blocked port 25! You need to call them and ask them to open this port for you in order to receive e-mails.

Servers speak to eachother on port 25 so if it's blocked you won't be able to receive e-mails.
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JackW9653Author Commented:
Thanks guys,

The problem was in the Port Forwarding of the Cisco Router configuration. Thanks for all the ideas and info. I split the points giving Rancy the lion's share.

Thanks again,

JackW9653
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