Office Starter 2010

Posted on 2012-08-26
Last Modified: 2012-09-01
I had a problem with office starter not opening so unistalled and tried install the full version of office. I now get an error saying"
"This 64 bit product may not be installed with Microsoft Office Click-to-run. Remove Microsoft Office Click-to-run and try again."

So went to unistall Microsoft Office Click-to-run and got the following error:

"The action cannot be completed. Click-2-run configuration failure"

Have tried the microsoft fixit to uninstall office 2010 but this fails. I cannot reinstall starter 2010 as was preloaded with computer.

Please help, I now cannot open any office docs or install office.
Question by:paulmutton
    LVL 17

    Expert Comment

    by:Lior Karasenti
    try this:

    Start run window: <Win R>
    ·         Start Services dialog: services.msc
    ·         Locate ‘Client Virtualization”
    ·         Right click, select Properties.
    ·         Set Startup type to disabled and Stop the service.
    ·         Repeat FIX IT from KB 290301
    LVL 6

    Expert Comment

    This issue seems in registry.
    Remove the outlook2010  entry from registry.
    Go to run and type and delete it.
    And try again...

    Accepted Solution

    Some I managed to fix this by restoring windows to a month ago. Then Office came up with
    "Microsoft Word Starter 2010 cannot be opened. Try again or repair the product in control panel."

    So when to Control Panel and selected Office and clicked on change. Repair ran ok and all is working now

    Author Closing Comment

    Fixed as above

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