SBS2011 Standard Console Utility crashing upon launch

Posted on 2012-08-27
Medium Priority
Last Modified: 2013-12-02

I have an SBS 2011 and recently the console utility will not run more than a few seconds without crashing itself. It does not seem to affect anything else but the locals really like to use it to add users. It comes up with the following details:

Dialog box:
Windows SBS Standard Console has stopped working.
Windows can check online for an answer.
Check online for a solution and close the program.
Close the program.
View problem details:
Problem signature:
  Problem Event Name:      CLR20r3
  Problem Signature 01:      console.exe
  Problem Signature 02:      6.1.7900.1
  Problem Signature 03:      4ce6d9cf
  Problem Signature 04:      System.Management
  Problem Signature 05:
  Problem Signature 06:      4ba1e140
  Problem Signature 07:      24e
  Problem Signature 08:      10f
  Problem Signature 09:      N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
  OS Version:      6.1.7601.
  Locale ID:      1033
  Additional Information 1:      447f
  Additional Information 2:      447fc4a3f5f75cccd5bccb9b1a8c267c
  Additional Information 3:      ef40
  Additional Information 4:      ef40c72553072fdfb7a11e34197abd6f

There is an Event ID 1000 to match.
Faulting application name: console.exe, version: 6.1.7900.1, time stamp: 0x4ce6d9cf
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c
Exception code: 0xe0434352
Fault offset: 0x000000000000cacd
Faulting process id: 0x1bec
Faulting application start time: 0x01cd8437c461ad39
Faulting application path: C:\Program Files\Windows Small Business Server\Bin\console.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 0a183ba9-f02b-11e1-b41d-8c89a59f43f8

A further related Event ID 1026 .Net Runtime also occurs:
Application: console.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
   at System.RuntimeMethodHandle._InvokeMethodFast(System.IRuntimeMethodInfo, System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeType)
   at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, Boolean)
   at System.Delegate.DynamicInvokeImpl(System.Object[])
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(System.Object)
   at System.Threading.ExecutionContext.runTryCode(System.Object)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr, Int32, IntPtr, IntPtr)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at Microsoft.WindowsServerSolutions.Console.Program.Main(System.String[])

This repeats if you relaunch the program and also happens when the program auto-launches on system restarts. Any ideas?
Question by:Norm Dickinson
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Expert Comment

by:Iradat Siddiqui
ID: 38335977
Are you using the built in administrator user? A lot if tasks will fail if this user is used.  Can you create another domain admin user and try logging in using that one and see if you get the same results.

Another option is to run Windows Updates in the SBS2011 server and chose the check online for updates as per my guide here: http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/A_3236-Get-more-from-Windows-Updates.html
LVL 13

Author Comment

by:Norm Dickinson
ID: 38336094
Tried a different domain administrator with the same results and I was already doing Windows updates along the lines of what your article outlined. Thanks but that didn't help.

Accepted Solution

Iradat Siddiqui earned 1000 total points
ID: 38336142
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LVL 13

Author Comment

by:Norm Dickinson
ID: 38349482
Okay, that link allowed me to run the repair, which made no noticeable improvement. However I was also able to disable portions of the Console interface for use in Safe Mode, so now at least my client can create a new user when necessary, but several pages are still not working. I cannot access the Computers page, the Shared page or a couple of others. Any deeper resources that you know of which I can explore?
LVL 13

Author Closing Comment

by:Norm Dickinson
ID: 38360661
This is a workaround, and not really a solution. I have reduced functionality using this method and was hoping to solve the problem instead. I'll repost it with different wording. Thanks for trying.

Expert Comment

ID: 39245589
Having the same troubles, but non of the above options worked out. Anyone can help out?

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