Remote control of Task Scheduler - windows7 to windows7

I have tried connecting to a client's system to create items in Task Scheduler but everytime I open the Task Scheduler, the screen locks on my end and I have to call the customer to walk up to the machine and exit the task scheduler and I have remote control again.

I have tried connecting with webex and also logmein programs. I have also enabled File and Print sharing on the client system but don't think this should matter because I have the client's Windows Firewall turned off.

The person currently logged into the client system (at the time of my remote control session) is an administrator of the system.

What security changes can I (or instruct the client) make to allow me to control/edit Task Scheduler remotely? I have read several solutions but they seem to involve XP connecting to another flavor of Windows.

thanks much.
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Aaron TomoskySD-WAN SimplifiedCommented:
I do this all the time and it works fine so I think it's a UAC or security software popup. Can't do those remotely.
jellydogAuthor Commented:
On the client-side, there is no popup. Their mouse and keyboard control continues to work when the task scheduler is open. Mine does not and I cannot do anything until the task scheduler is closed (or the user switches focus to another app/window). thx
Aaron TomoskySD-WAN SimplifiedCommented:
Mine works just fine, and I have UAC off and no additional security software. I'm not going to turn on UAC and reboot in my environment right now, but you can try disabling it and see what happens.
jellydogAuthor Commented:
ok - i used the vpn solution from LogMeIn and I was able to do what I needed. Prior to this, I was using the rescue console from which is not the same as VPN. Thanks all for your comments.

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