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Anyone know any places I call call that will generate me price quotes on IBM servers?

I'm in the New York area and can't find any distributors who will supply me with quotes on IBM servers and other products.
Does anyone know who I can contact?
Any help is appreciated.
Thanks.
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rr4406pak
Asked:
rr4406pak
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1 Solution
 
aindelicatoCommented:
I'm sure CDW could.

You could also ceck IBM's partner site and find a partner you would like to work with.

https://www-304.ibm.com/partnerworld/wps/bplocator/search.jsp
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pony10usCommented:
IBM
Zones
Softchoice
CDW

just to name a few.
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rr4406pakAuthor Commented:
Called IBM and they have very poor customer service.
I was on a chat with them for literally half an hour just to get names of two people who could give me quotes. Pathetic. Said they would both call me and neither ever did.
I even asked for their numbers during the chat (so I could contact them) and the operator refused to give them to me.
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Frosty555Commented:
You need a reseller, or a VAR (value-added reseller).

IBM's sales are not the right person to talk to. They are a manufacturer, and their sales are very channel-oriented.

IBM will sell their servers to distributors (and occasionally directly to some select large resellers). The distributor sells to the reseller, and the reseller sells to you.

So you need to find a good reseller. This can easily be a small company or a VAR, or it can also be a large online seller like CDW, DirectDial, Newegg etc.. The big online sellers typically stock only the really common stuff that they can move a large quantity of, whereas a VAR who can place special orders direct from their distributor has access to a much bigger selection, but it will probably be more expensive in comparison to the bigger guys who have more favorable arrangements with the manufacturers.

Distributors and manufacturers will NOT divulge their prices (at least they're not supposed to), and companies that sell through the channel like IBM will NOT sell directly to a consumer.

...I'd imagine YellowPages is a good place to start?
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jhyieslaCommented:
CDW is a good choice.  You can also contact Logicalis (logicalis.com).  We use them for quite a bit of product and managed services.
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andyalderSaggar makers bottom knockerCommented:
Ditto Frosty, distributors aren't what you are looking for, but you'd think IBM would at least point you at their "find a reseller" page.

https://www-304.ibm.com/partnerworld/wps/bplocator/search.jsp
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rr4406pakAuthor Commented:
CDW was a big FAIL.
They would not give me a price quote!
Here is the exact email:


No bid on this

Sent from my iPhone

On Aug 27, 2012, at 11:48 AM, > wrote:

> Fred,
>               Can you generate me quotes on the enclosed IBM hardware?
>               Let me know ASAP!


Unbelievable!
I'll try other places.. Sheesh!
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andyalderSaggar makers bottom knockerCommented:
Perhaps you should post the kit list. if it is long then use attachment. No bid doesn't mean they won't sell it to you, just that they won't take the extra time to get special one-off pricing for you. For all we know it's a case of you asking for bid prices on a single server.
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pony10usCommented:
Are you looking for a particular server or just have some specs that you want a server that will meet them?
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rr4406pakAuthor Commented:
Kit list for andyalder:

Part Number Description Qty.

7160A2U... x3530 M4, Xeon 4C E5-2403 80W 1.8GHz/... 1
94Y6380... Intel Xeon 4C Processor Model E5-2403... 1
49Y1397... 8GB (1x8GB, 2Rx4, 1.35V) PC3L-10600 C... 8
81Y9802... IBM 500GB 7.2K 6Gbps NL SATA 3.5in G2... 2
39Y7931... Line cord - 4.3M, 10A/125V, C13 to NE... 1
46M0907... IBM 6Gb SAS HBA... 1

and a disk array:

Description    Part number
IBM System Storage DS3512 Express... 1746C2A
Base storage : IBM System Storage DS3512 Express Dual Controller...2802
SAS drives : 2TB 7,200 rpm 6Gb SAS NL 3.5" HDD (Qty 6)... 5175
Host interface cards : 6Gb SAS 2 Port Daughter Card (Qty 2)... 3610
SAS cables : IBM 1M SAS Cable (Qty 4)... 3708
Storage partitions : Four storage partitions (Standard)... 4STRGPT
Power supplies : AC power supplies (Qty 2 Standard)... PWRS020
Rack power/line cords : 2.8 m C13 to C14 rack power distribution (Qty 2 )... RCKC001
Line cords : United States 10A line C13 to NEMA 5-15P (2.8M Qty 2)... 6313
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pony10usCommented:
http://www-304.ibm.com/shop/americas/webapp/wcs/stores/servlet/default/CategoryDisplay?catalogId=-840&storeId=1&langId=-1&dualCurrId=130&categoryId=4611686018425298308

That will give you base prices of that server and options to customize directly from IBM however you should be able to get a better price from a VAR.  I would look at www.softchoice.com, www.zones.com and perhaps some of the others listed above to see if you can find contact information to get quotes. Most are pretty easy to work with.
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rr4406pakAuthor Commented:
On hold with Zones for 45 minutes. Finally had to hang up. I'll try softchoice next.
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andyalderSaggar makers bottom knockerCommented:
One server plus a DS3512 makes little sense, if there were two or three of them plus the shared storage it might be worth bidding for. It'll end up in complaints about poor I/O though due to it only having near-line disks so no bidding makes sense.
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rr4406pakAuthor Commented:
I don't understand. How am I ever going to get price quotes if my order is "too small" or "not ordering enough servers" ?
No one ever orders just one? That's hard to believe.
I have to buy direct through IBM and that's it?
No options?
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andyalderSaggar makers bottom knockerCommented:
Of course you don't have to buy two servers, but getting just one plus expensive shared storage makes no sense since it's a heck of a lot cheaper to put all the disks inside the single server.

How many resellers did the IBM app show within 10 miles of you?
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jhyieslaCommented:
You should be able to buy what you need from any of the suggested vendors, no matter how small the order. If you're looking for supra special pricing on a small order, that's not going to happen, but I've bought as little as $50 from them without issue.

You might also get a better response, although it shouldn't be necessary, if you contact their sales department and talk to someone who covers your geographical area.  Here's the email address for my guy at CDW...unless you're in the US in the midwest, he probably can't sell to you, but I'll give him a heads up that you may be contacting him and he could probably put you in contact with the person in your area - ryanwad@cdw.com.   Here's my Logicalis guy as well... same thing... probably can't sell to you, but could point you in the right direction - Bill.Parker@us.logicalis.com.
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pony10usCommented:
Here is contact information for someone at Softchoice that may be the rep in your area or at least can point you in the correct direction:

Robert.miller@softchoice.com
212-871-9766

Best of luck.
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andyalderSaggar makers bottom knockerCommented:
>How am I ever going to get price quotes if my order is "too small"

There's a difference between a bid and a quote; a bid involves getting a special bulk price of the manufacturer or distributor, a quote would be just retail price minus whatever discount they're going to give you (or cost plus x%). Any reseller in your area will give you a quote, there are about 100 Systemx resellers in Manhattan according to that map.
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Jared LukerCommented:
You can try one of my Vendors.  They are in Utah, but I don't see why they could not sell you hardware and drop ship it to you.

That should probably be your first question when/if you call.

Darren Spencer
Allied Technical Group
801-649-0951
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rr4406pakAuthor Commented:
Gave up on IBM. Way too difficult and no one calls you back.
Going with DELL.
Thanks to all for trying to help.
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andyalderSaggar makers bottom knockerCommented:
You must be swearing at the resellers or something, I can't believe that of the 100 plus IBM resellers in Manhattan none of them will give you a quote.
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rr4406pakAuthor Commented:
Nope, no swearing.
The two who actually contacted me back, I send the config (posted above) then never hear from them again.
Just don't have time to play the waiting game...
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andyalderSaggar makers bottom knockerCommented:
Maybe they're still trying to work out why you want a shared disk enclosure with just one server. Admittedly I'm from the HP side and they also use the channel, perhaps you're better off with Dell's direct sales method.
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rr4406pakAuthor Commented:
No one could help me.
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