Exchange 2010 - Unable to mount Database
Hi, I have quite a problem on my hands and have been working on it for a few hours with no success. Firstly i dont have a recent enough backup, so i cannot restore. (i know, but there is nothing i can do about it now)
The machine went a bit screwy over the weekend and was stuck on a reboot screen when they came in this morning. Everything but exchange came right on a hard reboot.
The EMC tells me that "Mailbox Database" is dismounted. When trying to mount i get gives the error output below.
After a whole lot of ggling i have:
Restarted the server again.
Restarted all Exchange services quite a few times in between tries.
run an ESEUTIL /r
ESEUTIL /p
eseutil /ml
checked that it is CLEAN Shutdown
deleted 216Gb of logs
but i still get the same -515 error.
Please help?
The machine went a bit screwy over the weekend and was stuck on a reboot screen when they came in this morning. Everything but exchange came right on a hard reboot.
The EMC tells me that "Mailbox Database" is dismounted. When trying to mount i get gives the error output below.
------------------------------------ ---------- ----------
Microsoft Exchange Error
------------------------------------ ---------- ----------
Failed to mount database 'Mailbox Database'.
Mailbox Database
Failed
Error:
Couldn't mount the database that you specified. Specified database: Mailbox Database; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)
. [Database: Mailbox Database, Server: SERVER.rapidspillrespo.local].
An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)
. [Database: Mailbox Database, Server: SERVER.rapidspillrespo.local]
An Active Manager operation failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)
. [Server: SERVER.rapidspillrespo.local]
MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)
After a whole lot of ggling i have:
Restarted the server again.
Restarted all Exchange services quite a few times in between tries.
run an ESEUTIL /r
ESEUTIL /p
eseutil /ml
checked that it is CLEAN Shutdown
deleted 216Gb of logs
but i still get the same -515 error.
Please help?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
i looked into that, but it is a very intensive operation. I would prefer to get the thing mounted instead. are there tools to allow creation of separate PSTs for each mailbox from the EDB? because that will have me up and running quite quickly then...
As i said there are but if the state of EDB is too bad compared to our assumption ... we might end loosing data ..... sp best is to get PST from OST .... no extra cost just a bit of work i agree :(
- Rancy
- Rancy
ASKER
i'm just busy installing Exchange 2010 SP2 and then i'll try it again.
I'm willing to buy SP to extract the PSTs from the EDB, ive already downloaded the trial, so i will see how it manages if its badly corrupt, but i'm still waiting for everything to complete first. I'm really hammering this poor CPU with all the work i'm giving it today. :)
I'm willing to buy SP to extract the PSTs from the EDB, ive already downloaded the trial, so i will see how it manages if its badly corrupt, but i'm still waiting for everything to complete first. I'm really hammering this poor CPU with all the work i'm giving it today. :)
Would be a good day if all ends good and after all the work the CPU will also get some rest :)
- Rancy
- Rancy
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for RichJS's comment #a38338830
for the following reason:
After a lot of digging on the web and reading through pages and pages of info i put together different steps that eventually worked. since it was an urgent matter, i could not wait for more input and managed to find the solution myself.
Accepted answer: 0 points for RichJS's comment #a38338830
for the following reason:
After a lot of digging on the web and reading through pages and pages of info i put together different steps that eventually worked. since it was an urgent matter, i could not wait for more input and managed to find the solution myself.
I guess i asked you all possible thing to move all files apart the .edb and also if the server was re-installed to get it to the same SP and then it did the trick .... nothing different.
I guess i should be awarded points ..... but wont Object will leave to you to take the decision :)
- Rancy
I guess i should be awarded points ..... but wont Object will leave to you to take the decision :)
- Rancy
Check and Repair the database,
Check whether the database state is dirty or clean.
If database state is dirty you have to repair database first and it state is clean then you can go directly for mount the database.
May be database state is clean but some of log is creating issue, for that we have to check using chkdsk utility.
How to check the database:
Run eseutil /mh "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
Look for the following in the output: State: Dirty Shutdown
2 Database is not properly shut down so it should be repiared first.
Before attempting any kind of repiar make sure you have backup of database.
To repairthe database, run the following command:
eseutil /p "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
3 Re-run the database check from Run eseutil /mh "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
You can try mounting the database. If it mounts, you are good to go, if it doesn't you have to check the logs:
Check and Repair the database logs
4 Check the exchange logs (don't forget to specify E00 - the starting sequence for the logs)
eseutil /ml "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
5 There will be a list of logs and depending on their state, you may get an error. (They should all say OK, if the logs are clean) Errors vary, but most likely it is a file corruption and needs a chkdsk to run.
if the database state is Clean Shutdown you can safely remove the logs.
Check whether the database state is dirty or clean.
If database state is dirty you have to repair database first and it state is clean then you can go directly for mount the database.
May be database state is clean but some of log is creating issue, for that we have to check using chkdsk utility.
How to check the database:
Run eseutil /mh "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
Look for the following in the output: State: Dirty Shutdown
2 Database is not properly shut down so it should be repiared first.
Before attempting any kind of repiar make sure you have backup of database.
To repairthe database, run the following command:
eseutil /p "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
3 Re-run the database check from Run eseutil /mh "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
You can try mounting the database. If it mounts, you are good to go, if it doesn't you have to check the logs:
Check and Repair the database logs
4 Check the exchange logs (don't forget to specify E00 - the starting sequence for the logs)
eseutil /ml "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox
5 There will be a list of logs and depending on their state, you may get an error. (They should all say OK, if the logs are clean) Errors vary, but most likely it is a file corruption and needs a chkdsk to run.
if the database state is Clean Shutdown you can safely remove the logs.
ASKER
This was a good fallback should the database not be repairable. Thanks Rancy!
ASKER
After a lot of digging on the web and reading through pages and pages of info i put together different steps that eventually worked. since it was an urgent matter, i could not wait for more input and managed to find the solution myself.
Use following article to resolve fail to mount error: https://www.stellarinfo.com/article/solved-exchange-database-fails-to-mount.php
ASKER
Exchange 2010 on SBS 2011
I've been looking for something that might make it easy to create a new store and distribute the PSTs or something to each user. Thare arent too many for it to be a big hassle.