This is a question i have been kicking around for a while, but need some more facts on before proceeding.
I am considering the cost benefits of switching from my PRI telecom provider (CenturyLink) to an internet VOIP service. I have read about company's like Nextiva
, Jive PBX
, and PhoneBooth
among others, that offer the ability to use my existing Avaya IP Office VOIP system in conjuncture with their phone service (SIP Trunking?)
What are the pitfalls and requirements of such a switch? For internet, we currently have 4 T1's for 6Mbps up and down. We have about 50 internal lines. Call quality and up-time are of the utmost importance to the employees of this company, so if this option is fraught with issues, it won't work. Is anyone using web based VOIP for their business? Is it a good option for a small business?
Thanks in advance!