TechyT
asked on
Dell 5210n Printer not printing
I have a Dell 5210n printer that is networked. I can not print to it nor anyone else on the network. There is a flashing green led above the menu. When i hit menu it says it can't go into ready state. I tried disconnecting the printer and turning it back on with no luck. I also tried to cancel print jobs and it says canceling but i still can't print.
Any help would be great. A fast reply and fix would be even better.
Any help would be great. A fast reply and fix would be even better.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Okay I will give that a shot tomorrow and see if it works. If it does I will reward you the points thanks for the help
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
try to print a self test, or a setup configuration, to be sure the printer is OK - it can just be bad....
Unfortunately, he cannot get into the menu to do the reset, so test pages are out, too. Otherwise, the config page would be a good idea. As it shows the printer's network settings, it makes setting it up afterwards that much easier.
ha - then the printer itself is bad imo
he can test with a reset, and with the printer disconnected from the lan also
he can test with a reset, and with the printer disconnected from the lan also
ASKER
reset the printer but still has issue. what I found was someone was sending a corrupt print job. isolated the pc an it appears to work now. thanks.
If it was a bad print job then the printer should have been OK when you disconnected it from the network.
And, BTW, thanks for the points
ASKER