2008 R2 Terminal Server keeps dropping UNC Printers

Posted on 2012-08-27
Medium Priority
Last Modified: 2012-09-24
We have multiple 2008 R2 terminal servers.  All are Hyper-V children.  I have a 2008 R2 Print server.  I have them all installed as well as a couple of directly installed network printers.  Occasionally, a user will log on and the UNC printers will not be there.  The directly installed network printers are just fine.  This not global for all users simultaneously.  It is very hit-and-miss and may affect one user one day and another the next.  Any thoughts?
Question by:sifugreg
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LVL 18

Expert Comment

ID: 38343419
How are your UNC printers assigned? Manually per profile? GPO? Just to confirm the UNC printers are printing via a server?

Author Comment

ID: 38343639
Manually (by VB Script initially.  can't figure out how to do it via GPO, maybe I should look into that) and yes, there is a single 2008 R2 print server.
LVL 18

Accepted Solution

Netflo earned 600 total points
ID: 38343720
Take a look at the following link to get you started: http://theintegrity.co.uk/2010/07/how-to-deploy-printers-with-group-policy-windows-server-2008-7-vista-xp/ Ideally move a subset, OU or group of users onto GPO and review.

When a user calls up, have you had a look at the eventviewer to see if there is anything which could be timing out or possible cause that the batch file is not executing correctly?

Typically a vbs should run okay, unless there is something wrong with the code or too many printers are being added and the user is closing the cmd box, not knowing what he or she is doing. Any similarities based on the users you are supporting, which could support this?

GPO would get around this and make that process transparent.

Author Closing Comment

ID: 38429503
Unfortunately my schedule has prevented me from acting on this in a timely fashion.  I will, however, leverage GPO's in the eventual solution and in future design considerations.  Thanks for the input.

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