Stolzman
asked on
Deactivate Outlook 2010 license
I am upgrading a number of user workstations that have Outlook 2010 installed and activated.
Is there a way to deactivate the license so that I can move Outlook to another computer and activate it on the new computer, or do I need to call Microsoft to do this? Thanks.
Is there a way to deactivate the license so that I can move Outlook to another computer and activate it on the new computer, or do I need to call Microsoft to do this? Thanks.
SOLUTION
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Ah Volume license
Just uninstall from the previous PC, or wipe old PC to be legal
Re-install on New PC
VOlume LIcenses wont require you to call microsoft for reauthorization to install on another PC
Just uninstall from the previous PC, or wipe old PC to be legal
Re-install on New PC
VOlume LIcenses wont require you to call microsoft for reauthorization to install on another PC
ASKER
In the past, when I remove Outlook from one machine and put it on another, it asks to be activated, and when I activate over the internet, my Outlook license count in MSeOpen is decreased by one.
What happens when I reach my limit? At that point, is there a solution other than calling Microsoft?
What happens when I reach my limit? At that point, is there a solution other than calling Microsoft?
ASKER
Hi, the solution is that you have to call Microsoft and talk to an agent to get a code that will not decrement the license count on eOpen. That number is 888-352-7140 option 1.
ASKER
More info: actually, you cannot activate without incrementing the used licenses on the MSeOpen site. What you have to do, according to MS Support, is keep records of how many of each license keys have been uninstalled. Then, you can call MS at the above number option 3, and they can increment your volume licenses.
ASKER