Outlook 2007 Emails Look Strange

Posted on 2012-08-27
Last Modified: 2012-10-03
One of my computers has a different look to Outlook when I send emails.  When I click to send a new message the background of the composer is a gray color, then the Signature section has a white background and after the signature is the gray color again.  I don't think this is a problem with stationary and it is only an issue with HTML.  If I do plain text then obviously all formatting is removed.  Any ideas what setting needs to be changed?
Question by:aclaus225
    LVL 12

    Expert Comment

    You may need to check the theme settings for the signature you are using.  It could be using a different background color for the signature.
    LVL 47

    Expert Comment

    Actaully sounds like a windows theme issue here

    Right Click on My COmputer>Choose Properties
    Then Open the Advanced Tab

    Under performance look at the settings
    If Performance is set to adjust for best performance all the nice visual stuff is set to pretty basic settings

    Try changing it to Best Appearance to let windows adjust

    Author Comment

    I thought it was a theme, then I looked under performance and it is not solved through either thing.
    LVL 47

    Accepted Solution

    Okay a couple of other thyings it could be here

    Could be the views may have somehow got screwed up
    YOu can close outlook and re-open using
    Start>Run>Outlook.exe /cleanviews

    This will set them back to their defaults, then test and see

    SOmething else that might affect this is an Add-in or Antivirus Integration
    CLose outlook and re-start using
    Start>RUn>Outlook.exe /safe

    If it doesnt do it here we know its an add-in issue
    we can then look at disabling it in the registry

    Now Since OUltook Uses Word For its Email Editor something that could affect this, if using a standard email will eigther be the Normal.dotm or NormalEmail.dotm

    Close out of all office applications
    Locate your Normal templates
    Rename them to Normal.old and NormalEmail.old
    reopen word and Outlook
    THey should be recreated, then try it again

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