Exchange Server admin
Posted on 2012-08-27
I have opened the question reagarding our exchange server 2003. This problem is occurred after 8/18/2012 windows update in the Exchange Server, I discover 4 updates on 8/18/2012,
Our server was working fine for all our mobile devices until those updates were installed, and then the problem is occurred, Mobile device is not able to receive emails from Mail server. Please see those updates, one of updates, KB2705219, is updated about intelligent messaging filters for MS exchange 2003, I don't know this will affect our mobile devices.
Please help us to resolve this issue, all mobile users are calling me for help "not receiving emails from exchange via Mobile active sync email account.
Here is opened question what I did on 8/25/2012,
Our coporate Exchange 2003 server was working very well for our staff's smart phones, iphone, and ipad. Suddenly, Exchange server 2003 w/sp2 is not able to provide server active sync with our company smart phones using Active Sync exchange email to pull emails from exchange server into cell phone inbox at all. I check exchange server IIS Active Sync service is running. If I configure a coporate email account with exchange active sync in a new smartphone or ipad, accounts are successfully created, but no email message, I can see smartphone or ipad active sync is turning and turning, but no message at all. I don't know how to reslove this problem. We have many department managers who are traveling and must need to know company emails in their cell phones and ipad. Please help.