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Server 2008 no internet

Posted on 2012-08-27
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Last Modified: 2013-03-18
I recently joined a 2008 server 64 bit to an sbs 2003 domain  and I can't seem to get the internet to flow. The network connection in the system tray shows that it has internet access but if I try to ping a public IP or browse the web I get no where. I have updated NIC drivers as far as I can tell. Anyone have an idea of what could be causing this? I can ping internal network and access the server via rdp on the internal network.
Thanks,

Jeff
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Question by:jeffreychorba
15 Comments
 
LVL 78

Expert Comment

by:Rob Williams
ID: 38339589
SBS 2003 can have 2 network configurations:
1. Typical with a single NIC and all machines point to the router as the internet gateway
2. Two NIC's and the SBS acts as the gateway for the network such that all machines must point to the LAN IP of the SBS as their gateway, not the router

Is the 2008 gateway configured appropriately?
Also the public IP you are trying to ping, are you sure it accepts pings?  If in doubt 8.8.8.8 should work (Google DNS)
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Author Comment

by:jeffreychorba
ID: 38340575
This is what I get when  I ping google.
C:\Users\jchorba>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=182ms TTL=57
Request timed out.
Reply from 192.168.114.1: Destination host unreachable.
Request timed out.

Ping statistics for 8.8.8.8:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 182ms, Maximum = 182ms, Average = 182ms
I have firewalls turned off.

SBS has one nic and all the other workstations on the network have no issues. gateway is correct.
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Expert Comment

by:Rob Williams
ID: 38340967
does     tracert 8.8.8.8    provide any information as to where in the path it is failing.

One other though is many business class routers have Internet access License limits.  For example a base Cisco will only allow 10 Internet connections, others 25, 50, and unlimited.  When an 11th tries to connect it is blocked.  Additional licenses have to be purchased and added.
On many of these routers record the MAC address and reserve access for that device, whether connected at this time or not.  Rebooting the router resets the license counter.
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Expert Comment

by:WORKS2011
ID: 38341465
post ipconfig /all
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Author Comment

by:jeffreychorba
ID: 38342888
C:\Users\jchorba> tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

  1    20 ms    14 ms    14 ms  192.168.115.1
  2  192.168.114.1  reports: Destination host unreachable.

Trace complete.

C:\Users\jchorba>
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Author Comment

by:jeffreychorba
ID: 38342909
Windows IP Configuration

   Host Name . . . . . . . . . . . . : TLAW1
   Primary Dns Suffix  . . . . . . . : domain.local
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : domain.local
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : D4-AE-52-90-B7-D2
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a068:2edc:6d10:92b5%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.115.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.115.1
   DHCPv6 IAID . . . . . . . . . . . : 248819282
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-C5-A7-F8-D4-AE-52-90-B7-D2

   DNS Servers . . . . . . . . . . . : 192.168.115.5
                                       8.8.8.8
   Primary WINS Server . . . . . . . : 192.168.115.5
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LVL 78

Expert Comment

by:Rob Williams
ID: 38342915
What are 192.168.115.1 & 192.168.114.2?  A router and a modem/router?  Make and model?
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Author Comment

by:jeffreychorba
ID: 38342923
192.168.115.1 is the router hooked to a t1
I honestly don't know where it is pulling the 192.168.114.2
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Author Comment

by:jeffreychorba
ID: 38342925
The router is a Sonic Wall - I don't have the model handy
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Expert Comment

by:SymTec-Tech
ID: 38342976
Can other devices get to the internet?
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LVL 78

Expert Comment

by:Rob Williams
ID: 38343033
Most Sonicwalls have license limits, but looks like it's getting to next hop.
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Author Comment

by:jeffreychorba
ID: 38343066
Yes, other devices can get on the Internet
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LVL 78

Expert Comment

by:Rob Williams
ID: 38343296
I assume 192.168.115.1 is the Sonicwall?  If so have you tried rebooting it and try again before other devices claim licenses?

Is the SBS configuration the same?
 IPv4 Address. . . . . . . . . . . : 192.168.115.X(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.115.1
   DNS Servers . . . . . . . . . . . : 192.168.115.5
   Primary WINS Server . . . . . . . : 192.168.115.5

By the way on the Server 2008 you do not want 8.8.8.8 as a DNS server.  Only use the SBS's IP or you will have a lot of issues.  However if pinging by IP that is not related to your primary problem.
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Accepted Solution

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jeffreychorba earned 0 total points
ID: 38983401
I figured out that their was a problem with our router and it was causing issues with IPV6
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Author Closing Comment

by:jeffreychorba
ID: 38995000
I figured it out on my own.
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