We do have a terminal server (Windows 2008 R2 SP1) used by 6 people. The server is new, has 8 GB RAM, 15K disks, Gbit ethernet card, etc. Performance monitor shows that CPU utilisation is about 5% and network utilisation below 1%.
So far, so good. However, one of the users is located abroad on some exotic island and complaints that the server is "slow" and that he gets disconnected quite often in the morning. None of the other 5 people, working remotely, but from areas with decent Internet acces do complain.
I would like to demonstrate that the problem is not with the server but with the user's Internet connection.
I am looking for a software that would allow me to measure the end-to-end connection quality. Something similar to pingtest.net but that I could install on the users computer and on our server. Any other suggestion would be welcome.