To dial out at our company, we have to dial 9. When calls were coming in, they were just 10 digit numbers without a 9. So I added 91 to the incoming calling party settings at the gateway level. I figured this would work out well and everyone would be able to just hit dial when they went to missed calls, etc.
Two issues though:
1) People starting complaining that the 91 was showing up in caller id. This one I thought they would just get used to so I basically ignored it.
2) Now the 91 shows up in the number in the caller id for our voicemail system. So users used to be able to just dial the number on their cell phones but now they have the opposite problem. They cant dial on the cell phones without removing the 91.
Is there anywhere to add this where it only shows up in the missed calls directories and nowhere else or is there no solution to this?