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Documenting apps

Posted on 2012-08-28
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Do any of you keep an asset inventory of which applications you utilise, and if so what degree of detail do you keep per application. When I say app I am not really refering to desktop software like office, adobe etc. More your ERP apps, finance apps, procurement apps. I could do with some sort of benchmark on what data to record for each application, some of the apps data hosted internally, some apps are utilised as SaaS etc. Any benchmark you use in terms of data capture most welcome.
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Question by:pma111
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by:pma111
ID: 38340568
Could also do with some metrics to see record in terms of business importance per application, any ideas what sort of metrics could be used for such, to see which apps are more useful than others.
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Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 38340612
Yes, we keep Inventory Database of ALL applications for the Business, Desktop and Main Applications for the Business. ERP, Finance, HR

Number of users, Business Users Type (e.g. Finance, HR, Engineering), Licensing, Support Contract, Internal, External

We use Load Testers with the Vendor to test acceptable levels of performance.

e.g. Tevron again!
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by:pma111
ID: 38340622
Do you go into specific detail i.e. what database platform, where the data is stored (hosted/cloud etc), what OS does the app server run on etc. What are you referring to when you mention internal, external etc.
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ID: 38340663
internal - internal hosted

(this is also broken down into internal hosted - vendor app)
(internally hosted - developed app internally by the business e.g. MS Access or SQL, Oracle Apps)

external - external hosted.

As much detail as possible, so the system could be re-built for DR, or used in upgrades.
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