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Upgrading applications and risk factors

Posted on 2012-08-28
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What areas of concern/risk would you focus on when providing independant risk assurance during the migration of one verion of your ERP application to the latest version (in this case Oracle EBS). I.e. what are the potential risks, and controls required to mandate a healthy upgrade, or what can / does go wrong....
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Question by:pma111
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Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 38340618
We use the Change Control, and Business Processes, to Ensure, Full Compliance Testing is completed by the business before change.

this involves a complete Development and Test Environment, before Production.

So 3 Independent Setups.
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by:pma111
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Full Compliance Testing  - what does this typically involve?

Business Processes - can you provide some specifics in the concept of an app upgrade?

Is this proprietaty defined processes, or is there a general best practice template out there specific to upgrades that you based yours on?
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by:pma111
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>So 3 Independent Setups.

be very helpful if you could pan out what each 3 actually involves perhaps with examples...
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1. Development Environment. (exact copy of the Test Environment)
2. Test Environment. (exact copy of the Production Environment)
3. Production Environment
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by:pma111
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You mentioned "Business processes"< can you provide some examples of these business processes during an upgrade exercise - and what they do / what role they play in the project
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Business Process - Payroll run...

Finance Members/Managers would have input in the Upgrade Process, e.g. Test and be part of the User Group involved in Upgrade.
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