XP operation system won't connect over the network to SQL Server 2008 RS express

Good morning experts. My Windows 7 based PC's will connect perfectly to my SQL 2008 R2 express database. I do however have one legacy XP machine that I also need to connect to it and I am getting this error: "the database could not be opened using this username and password."
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tfgeorgeAsked:
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tfgeorgeAuthor Commented:
It was an IPv6 issue.
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xmlmagicianCommented:
are you using the correct ODBC drivers?
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tfgeorgeAuthor Commented:
Good question xmlmagician. How can I verify?
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xmlmagicianCommented:
my apologies i might have jumped the gun as we have a setup in my organisation where we access an SQL back end with MS access at the front.

what program do you use to access the date on the SQL server?
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xmlmagicianCommented:
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tfgeorgeAuthor Commented:
We're connecting using a asset/work order managment software called Cartegraph.
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xmlmagicianCommented:
i am not familiar with the program but could you try the steps on this link:

http://itknowledgeexchange.techtarget.com/sql-server/steps-to-troubleshoot-connections-to-your-sql-server/
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tfgeorgeAuthor Commented:
Not much information given in the other answers.
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