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Outlook 2007 missing sent items

I have a user that can not see her sent items in outlook after sending them.  The weird thing is some show up and they just stop appearing.  We don't use PST files and are connected to exchange.  I don't see any filters on the sent items either.  So I'm not sure what's causing this issue.
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WellingtonIS
Asked:
WellingtonIS
1 Solution
 
jerseysamCommented:
Check Outlook, tools, Options, Email options.

Tick "Save copy of messages in Sent Items Folder"
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Lior KarasentiCommented:
Try to switch to non-cache mode or OWA and check if you can see the Sent items

If you can just delete the OST file
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Neil RussellTechnical Development LeadCommented:
Do they apear if the user uses OWA?
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jerseysamCommented:
If that is ticked, but no joy. Check Archive settings.

You can also check that you have nothing running that cleans your PC such as McAfee Clean Task that can remove sent items.
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bakfaloniCommented:
check in outlook for :
Tools->Options->Preferences->Email Options and see  the checkmark from Save copies of messages in Sent Items folder
my be from this option.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is the Outlook in cache mode ... the OST could be corrupt so Outlook profile re-creation could help.
What happens if you use OWA\Webmail ?
What is Exchange version and is it Ent or Std ?
Any AV on the client ?  Is only one user affected or many ?

- Rancy
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WellingtonISAuthor Commented:
Check OWA same issue. Outlook is in Cache mode I'll try that too. Thanks everyone.
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WellingtonISAuthor Commented:
This was this issue.  I didn't think about it.
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jerseysamCommented:
Although you gave the points to  bakfaloni

I think i did give you this solution in my 1st comment, about 10 minutes previously?
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WellingtonISAuthor Commented:
Sorry I didn't see the 1st one.  I'll try to be more careful next time.
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jerseysamCommented:
Split points?
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