Uninstall Office 2013 Preview

Posted on 2012-08-28
Medium Priority
Last Modified: 2012-09-06
Hi Experts,

I recently installed Office 2013 preview on my system using "professionalplus_en-us_x86.exe" measuring 640 MB, but I was unable to activate using the key given on the download site due to some reason I couldn't understand properly.

         I uninstalled the Office 2013 on 26.08.2012 using the Control Panel option, but after uninstalling it Office 2010 application started troubling me a lot. I tried to restore the system to before the original Installation of Office 2013, but that restore point was not available and so I had to restore the system to just before the uninstallation of Office 2013. It solved the problem a bit, but now Office 2013 is not working. Downloading and using PROPLUSWW doesn't solved the problem. Office 2010 is working. But other side effects have started to appear. When I click any link on the taskbar (like Games, Computer, Default Programs, Control Panel) I get a message like

System call failed.

I downloaded the "O15CTRRemove" file from http://support.microsoft.com/kb/2739501 but it doesn't seem to help. BTW I couldn't also understand what is "Click-to-Run suites". How do I know whether it was installed using  "Click-to-Run suites" or using "MSI package".

I am using Windows 7 Ultimate

Kindly guide How do I proceed that I may be able to uninstall Office 2013 fully. Just wish I wouldn't have installed it. System worked perfectly before that.

Question by:Kanwal_No2
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LVL 27

Expert Comment

ID: 38341585
Before you uninstall Office suite from your PC, you need to deactivate Office.
The method for this can be found here.
Also, you might try running SFC Scannow to repair the Explorer.exe error.
Those directions can be found here.
LVL 50

Accepted Solution

jcimarron earned 2000 total points
ID: 38342112

Author Comment

ID: 38344829
Hi David,

The Office 2013 was never activated. It was giving some message which I couldn't understand fully and so wished to uninstall it. Before that I have licensed Office 2010 activated on my PC. Office 2013 was installed in addition to Office 2010.

Hi Jcimarron,

After uninstalling the Office 2013 I tried to restore it but it was asking for some ProPlusWW file which I downloaded. But on selecting the file it gave message that file should be present in a folder from where I can install Office 15, but I don't have any such folder on PC. Infact I couldn't find any file in the folder in which I had installed Office 2013 earlier.


Author Closing Comment

ID: 38373348
Thank You Sir,

Iobit Advanced System Care 5 was very useful !
LVL 50

Expert Comment

ID: 38373615
Kanwal_No2--Glad to have been of help.

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