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Uninstall Office 2013 Preview

Posted on 2012-08-28
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Last Modified: 2012-09-06
Hi Experts,

I recently installed Office 2013 preview on my system using "professionalplus_en-us_x86.exe" measuring 640 MB, but I was unable to activate using the key given on the download site due to some reason I couldn't understand properly.

         I uninstalled the Office 2013 on 26.08.2012 using the Control Panel option, but after uninstalling it Office 2010 application started troubling me a lot. I tried to restore the system to before the original Installation of Office 2013, but that restore point was not available and so I had to restore the system to just before the uninstallation of Office 2013. It solved the problem a bit, but now Office 2013 is not working. Downloading and using PROPLUSWW doesn't solved the problem. Office 2010 is working. But other side effects have started to appear. When I click any link on the taskbar (like Games, Computer, Default Programs, Control Panel) I get a message like

Explorer.exe
System call failed.

I downloaded the "O15CTRRemove" file from http://support.microsoft.com/kb/2739501 but it doesn't seem to help. BTW I couldn't also understand what is "Click-to-Run suites". How do I know whether it was installed using  "Click-to-Run suites" or using "MSI package".

I am using Windows 7 Ultimate

Kindly guide How do I proceed that I may be able to uninstall Office 2013 fully. Just wish I wouldn't have installed it. System worked perfectly before that.

Regards
Kanwal
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Question by:Kanwal_No2
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Expert Comment

by:David-Howard
ID: 38341585
Before you uninstall Office suite from your PC, you need to deactivate Office.
The method for this can be found here.
http://www.intowindows.com/how-to-uninstall-office-2013/
Also, you might try running SFC Scannow to repair the Explorer.exe error.
Those directions can be found here.
http://support.microsoft.com/kb/929833
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Accepted Solution

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jcimarron earned 2000 total points
ID: 38342112
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Author Comment

by:Kanwal_No2
ID: 38344829
Hi David,

The Office 2013 was never activated. It was giving some message which I couldn't understand fully and so wished to uninstall it. Before that I have licensed Office 2010 activated on my PC. Office 2013 was installed in addition to Office 2010.

Hi Jcimarron,

After uninstalling the Office 2013 I tried to restore it but it was asking for some ProPlusWW file which I downloaded. But on selecting the file it gave message that file should be present in a folder from where I can install Office 15, but I don't have any such folder on PC. Infact I couldn't find any file in the folder in which I had installed Office 2013 earlier.

Regards
Kanwal
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Author Closing Comment

by:Kanwal_No2
ID: 38373348
Thank You Sir,

Iobit Advanced System Care 5 was very useful !
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Expert Comment

by:jcimarron
ID: 38373615
Kanwal_No2--Glad to have been of help.
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