Voip policies and pricing
Posted on 2012-08-28
1) Do you have acceptable usage policies around your phone/voip systems in your organisations? What kind of restraints and points do you have in the policies to prevent or warn users against misuse/abuse of the phone service? What is in your Voip policy?
2) And also - can you give me an idiots guide to pricing corporately for voip phone systems - i.e. do you get a monthly bill based on users usage like folk would for personal landlines or mobiles, or is it different corporately, I guess it would be useful to identify charges being inucrred for staff misuing the phone system, and how that could be done.
3) Do you monitor users activities to identify misuse, and if so what sort of watermarks are you looking for to identify such misuse.