I have a customer running Windows SBS 2003 and using Outlook exchange. The e-mail addresses being used are POP accounts from the ISP. For example, the local server is ejt.local but the e-mail addresses are firstname.lastname@example.org. I am assuming that the Exchange Server goes out and gets the e-mail from the ISP and brings them in locally which seems to be the way the accounts have been working. A new user has been setup in active directory with a new e-mail address created with the ISP. The user seems to be setup properly in AD because I compared all the settings from an existing user to the new user. At the local computer level (running Windows 7 Pro and Outlook 2010) the Exchange Account has been added and the email address resolved to the server properly but no e-mails come in. Where in the exchage server is the users e-mail password put in to be able to retrieve mail from the ISP? I am not familiar with a local Exchange server becuase I usually use Hosted Exchange for just this rerason. Any help would be greatly appreciated.