[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

SBS 2011 Fax server is terrible #3

Posted on 2012-08-28
7
Medium Priority
?
802 Views
Last Modified: 2012-12-17
Back to the XP machines.  I have installed the correct fax drivers from SBS 2003 on to the XP machines.  They can send faxes, and receive an email confirmation/failure. However, when I open the fax console on an XP machine, I cannot view the inbox, outbox, sent items, etc... There is a message that says, "All fax printers are inaccessible."  If an XP machine sends a fax, and it gets stuck, it is impossible to cancel it.

Is there a fix for this?
0
Comment
Question by:paulfarmer
  • 3
  • 3
7 Comments
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 2000 total points
ID: 38394012
It's not the machine which is sending faxes it's the user.  So you need to be sure that users have proper permissions.  Add any user that you want to be able to send faxes to the "SBS Fax Administrators group" on your server.

Jeff
TechSoEasy
0
 
LVL 4

Author Comment

by:paulfarmer
ID: 38395035
Let me give that a try...
0
 

Expert Comment

by:compsysplus
ID: 38417611
Have been fighting this for over a week and have had some success.  The above post (adding users to sbs fax admin group) was a huge help.  I'm having one other issue that is causing me some grief with this setup, and that is after I replaced the dll files on the XP machines with (for lack of a better description) the 2007 versions, it worked for a couple of days and then they changed back to the 2009 version of the dll's.  I believe it had to do with a server reboot, but won't be able to test that theory until this weekend.  Has anyone else seen this issue?
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 38421379
Not sure how you changed the DLL's, but make sure you follow this KB article:
http://support.microsoft.com/kb/2532185

I don't see how a server reboot would affect the dll files on the XP machines.

Jeff
TechSoEasy
0
 
LVL 4

Author Comment

by:paulfarmer
ID: 38474983
How do you change the DLL's?
0
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 38605717
By following that KB article I posted above.

Jeff
TechSoEasy
0
 
LVL 4

Author Closing Comment

by:paulfarmer
ID: 38699927
Thanks
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question