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Citrix Presentation Server 4.5- ICA
Please I have problem,
I have Citrix Presentation Server 4.5 installed in windows server 2003
In windows XP, when I run citrix web interface after authentication, I can view all the icons of applications published in citrix and when I click on any application, it will run
but
in windows 7 , if I do the same as previously mentioned, I can open the session in citrix web interface and view all the icons of applications but when I click on any of them, I have got two window (In attach) and they disappear after it will not run and I am not having an error message;
What is the solution please? Is the problem a possible need of patch of updates for windows 7 ?? or what please?
Please, I need your answer as soon as possible.
Thx
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I have Citrix Presentation Server 4.5 installed in windows server 2003
In windows XP, when I run citrix web interface after authentication, I can view all the icons of applications published in citrix and when I click on any application, it will run
but
in windows 7 , if I do the same as previously mentioned, I can open the session in citrix web interface and view all the icons of applications but when I click on any of them, I have got two window (In attach) and they disappear after it will not run and I am not having an error message;
What is the solution please? Is the problem a possible need of patch of updates for windows 7 ?? or what please?
Please, I need your answer as soon as possible.
Thx
e1.bmp
e2.bmp
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ASKER
Citrix Online Plug-in 12.1
That should work with Win7. What errors are logged on the Web Interface server?
ASKER
HOW CAN I FIND THE ERROR IN THE WEB INTERFACE SERVER
PLEASE YOU SAW THE PRINT SCREEN IN THE PREVIOUS MESSAGE
PLEASE YOU SAW THE PRINT SCREEN IN THE PREVIOUS MESSAGE
There is no need to yell at me, I am here trying to help you (for free).
All errors are recorded in the Application and System event logs on the Web Interface server.
All errors are recorded in the Application and System event logs on the Web Interface server.
ASKER
tHX BUT i NOT YELL AT YOU !!!!!!!!!!!!!!!!!!!!!!!!!!
ASKER
an other user in windows xp use the same Web Interface server. and it run
Is your windows 7 a 64 bit OS. Most probably it is.
This happens when you launch your apps from the 64 bit IE.
Open the 32 bit IE and launch your apps from there - most probably this will do it.
This happens when you launch your apps from the 64 bit IE.
Open the 32 bit IE and launch your apps from there - most probably this will do it.
ASKER
thx Mutawadi,
Yes I have windows 7 a 64 bit OS
how I run 32 bit IE but I have 64 bit IE please ???
Yes I have windows 7 a 64 bit OS
how I run 32 bit IE but I have 64 bit IE please ???
IE 32-bit "should" be the default.
If I remember, Start, All Programs should show two Internet Explorer options. One should say 32-bit and one should say 64-bit but 32-bit should run by default.
If you start IE and then look at Help, About IE, what does it say?
If I remember, Start, All Programs should show two Internet Explorer options. One should say 32-bit and one should say 64-bit but 32-bit should run by default.
If you start IE and then look at Help, About IE, what does it say?
ASKER
ok I'll test tomorrow and I'll put the current
Thx
Thx
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ASKER
I did the update of web client plug in
thx
thx
ASKER