Exchange 2010 Transport rule disclaimer is appending to GFI Faxmaker faxes and cannot exclude

Posted on 2012-08-28
Medium Priority
Last Modified: 2012-09-12
We have a new GFI fax server that works great except that I absolutely cannot get the signature / disclaimer transport rule to exclude the faxes coming from the server. The disclaimer is actually being appended to the faxed PDF cover page coming from GFI. I've tried to exclude all from addresses @faxmaker.com and tried to exclude the errors-to: errors@faxmaker.com header. I'm restarting the hub transport service after the changes are made and it's still appending to the PDF.

Any help is appreciated.
Question by:BigDeer
  • 3
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LVL 52

Accepted Solution

Manpreet SIngh Khatra earned 1500 total points
ID: 38343234
What is the transport rule for disclaimer ?

DId you try creating disclaimer for User OU ?

- Rancy

Author Comment

ID: 38343258
It's for users in a specific distribution list and the fax server emails come from FAXNUMBER@faxmaker.com.
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38343266
FAXNUMBER@faxmaker.com - hope this email isnt part of any DL ?
If so ideally it shouldnt have the Disclaimer :(

- Rancy

Author Closing Comment

ID: 38392023
Turns out that you have to use only "faxmaker.com" in the exclusion rule. Adding the @ sign or * will prevent the rule from running. All fixed now.

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