• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 916
  • Last Modified:

Exchange 2010 Transport rule disclaimer is appending to GFI Faxmaker faxes and cannot exclude

We have a new GFI fax server that works great except that I absolutely cannot get the signature / disclaimer transport rule to exclude the faxes coming from the server. The disclaimer is actually being appended to the faxed PDF cover page coming from GFI. I've tried to exclude all from addresses @faxmaker.com and tried to exclude the errors-to: errors@faxmaker.com header. I'm restarting the hub transport service after the changes are made and it's still appending to the PDF.

Any help is appreciated.
0
BigDeer
Asked:
BigDeer
  • 3
  • 2
1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What is the transport rule for disclaimer ?

DId you try creating disclaimer for User OU ?

- Rancy
0
 
BigDeerAuthor Commented:
It's for users in a specific distribution list and the fax server emails come from FAXNUMBER@faxmaker.com.
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
FAXNUMBER@faxmaker.com - hope this email isnt part of any DL ?
If so ideally it shouldnt have the Disclaimer :(

- Rancy
0
 
BigDeerAuthor Commented:
Turns out that you have to use only "faxmaker.com" in the exclusion rule. Adding the @ sign or * will prevent the rule from running. All fixed now.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now