?
Solved

Exchange 2010 Transport rule disclaimer is appending to GFI Faxmaker faxes and cannot exclude

Posted on 2012-08-28
5
Medium Priority
?
905 Views
Last Modified: 2012-09-12
We have a new GFI fax server that works great except that I absolutely cannot get the signature / disclaimer transport rule to exclude the faxes coming from the server. The disclaimer is actually being appended to the faxed PDF cover page coming from GFI. I've tried to exclude all from addresses @faxmaker.com and tried to exclude the errors-to: errors@faxmaker.com header. I'm restarting the hub transport service after the changes are made and it's still appending to the PDF.

Any help is appreciated.
0
Comment
Question by:BigDeer
  • 3
  • 2
5 Comments
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 1500 total points
ID: 38343234
What is the transport rule for disclaimer ?

DId you try creating disclaimer for User OU ?

- Rancy
0
 
LVL 3

Author Comment

by:BigDeer
ID: 38343258
It's for users in a specific distribution list and the fax server emails come from FAXNUMBER@faxmaker.com.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38343266
FAXNUMBER@faxmaker.com - hope this email isnt part of any DL ?
If so ideally it shouldnt have the Disclaimer :(

- Rancy
0
 
LVL 3

Author Closing Comment

by:BigDeer
ID: 38392023
Turns out that you have to use only "faxmaker.com" in the exclusion rule. Adding the @ sign or * will prevent the rule from running. All fixed now.
0

Featured Post

Granular recovery for Microsoft Exchange

With Veeam Explorer for Microsoft Exchange you can choose the Exchange Servers and restore points you’re interested in, and Veeam Explorer will present the contents of those mailbox stores for browsing, searching and exporting.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question