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Access Denied error when opening PST in Outlook 2010.

Posted on 2012-08-28
Medium Priority
Last Modified: 2012-08-29
Outlook 2010 gives me an access denied error when trying to open a .PST email archive.

Here's a screenshot of the error: http://i45.tinypic.com/2hov42o.png

I am opening it by clicking File > Open > "Open an Outlook data file (.pst)".

The PST was copied over from another PC via USB thumb drive. We copied over 2 different PST's and both have the issue. I have made sure all the permissions are correct on the PST's.... all full control for the user with ownership. User is also a local admin on their PC. I have verified the attribute "Read only" was not checked. I have also created a new Outlook profile to test and that did not work either. Please help!

Thanks in advance,

Question by:ipremise
LVL 47

Accepted Solution

apache09 earned 2000 total points
ID: 38343846
Have you made sure the owner didnt put a password on it?

If you go back to the original machine, i tkae it the pst is already loaded in outlook

Try closing it and re-adding it
When you re-add it does it ask for a password?

If no password disconnect the PST(s)
Close outlook and restart the PC

This will make sure there are no current connections to the PST limiting your ability to Copy it

Once restarted, i would log on as and administrator
Then copy the pSTs to the USB Device

Should then be able to move/add to new PC

Author Comment

ID: 38345861
I went ahead and recopied the PST items over and made sure Outlook was closed and the archives were not connected when doing it. This worked.


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