Malibucompany
asked on
Windows XP--COnfiguring a new puter to find the internet
I have a new hard drive with a fresh copy of XP on it. The system will not find the internet after I plug it in via the ethernet. This system worked on the net fine with the old hard drive. I know the ethernet cable and router work fine as I have tried it on another computer.
Does anyone have a link to set up instructions for first internet use?
I have never done this before.
Thank You
Dan
Does anyone have a link to set up instructions for first internet use?
I have never done this before.
Thank You
Dan
Have you installed the chipset drivers for the motherboard?
ASKER
no new drive was put together from the restore disk sent originally with machine
Masqueraid is on the right track. Take a look at:
start
run
devmgmt.msc
OK
Does anything show up with a red or yellow mark?
start
run
devmgmt.msc
OK
Does anything show up with a red or yellow mark?
ASKER
Yes there is with yellow question mark on:
all other devices appear in yellow
ethernet controller
sm bus controller
and others
all other devices appear in yellow
ethernet controller
sm bus controller
and others
You will need to download the appropriate drivers for the system. I would start with the chipset and the ethernet drivers and see what else is needed.
I keep a USB-Ethernet adapter around so I can connect such a machine to the internet with it and then download the appropriate drivers. Alternatively, you can do the download on a different computer and copy them over.
I'm betting that the recovery disk you used was not the correct one for this system.
If you'll post the make and model of the computer (or motherboard) we can point you better to the appropriate download.
I keep a USB-Ethernet adapter around so I can connect such a machine to the internet with it and then download the appropriate drivers. Alternatively, you can do the download on a different computer and copy them over.
I'm betting that the recovery disk you used was not the correct one for this system.
If you'll post the make and model of the computer (or motherboard) we can point you better to the appropriate download.
Yes you definitely can not connect to the internet because the ethernet driver is not installed. Unfortunately you cant download the proper driver with this computer since the ethernet card is not working. The purpose of the driver is to communicate between the piece of hardware and the windows operating system, without the driver the device will not work, in your case the ethernet card is the hardware that connects you to the internet, with out the driver the ethernet card will not work. When you go to the device manager as indicated by CompProbsolv you can see which drivers need to be installed, anything that has a yellow question mark is a device that requires drivers to operate. If you know the information about the motherboard and the network card you can go to the internet on another computer, download the drivers save it to a usb memory stick, then insert the memory stick into this computer, then install the drivers from the usb memory stick.
post the motherboard or PC model
then download the drivers on a working PC, onto an USB stick, and load them on the pc to be repaired
install the LAN driver first - then you'll have internet access
then download the drivers on a working PC, onto an USB stick, and load them on the pc to be repaired
install the LAN driver first - then you'll have internet access
ASKER
The computer name is systemmax
numbers on motherboard
Made in China
p5gc-mx/1333/c/si <green>
83moaI430464
where can I find drivers for that?
Dan
numbers on motherboard
Made in China
p5gc-mx/1333/c/si <green>
83moaI430464
where can I find drivers for that?
Dan
ASKER
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ASKER
Let their software install everything it still does not work. Any thing else to try
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ASKER
Done deal thank you one and all