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terry_cole

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Cannot mount Exchange 2010 database

I am unable to mount a database message store on an Exchange 2010 server.  The database has been repaired with eseutil /p, /d, and /g.  Eseustil /mh shows that it is clean.  

When I try to mount the database I receive the following error:
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database'.

Mailbox Database
Failed
Error:
Couldn't mount the database that you specified. Specified database: Mailbox Database; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1032)
. [Database: Mailbox Database, Server: CHEMSOL1.chemsol.local].

MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1032)

I was able to create a new database and mount it.

I dismounted the new database, copied and renamed the damaged database file to overwrite the new database file, checked "this database can be overwritten by a restore" in the properties and it will mount.  However, I cannot migrate mailboxes from the old database without mounting it.

I verified that the user, group, and Exchange Servers are all part of the manage auditing and security log policy.

Any help would be much appreciated.

-Terry
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terry_cole

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Update:  new error message when trying to mount old database:  --------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database'.

Mailbox Database
Failed
Error:
Couldn't mount the database that you specified. Specified database: Mailbox Database; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1215)
. [Database: Mailbox Database, Server: CHEMSOL1.chemsol.local].

MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-1215)
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terry_cole

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Thanks for the info. Much appreciated